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24x7 service
24x7 service. Was there anytime n everytime i need them for a question when in doubt. Very smooth very quick did my paperwork’s overnight and got my paperworks done in time. Now im waiting for my visa approval. If my visa gets approved it will be totally worth it.
Roseleen helped me to resolve my…
Roseleen helped me to resolve my Insurance issues. I was facing issues in downloading by Insurance jpg filed shared as it was showing an error message "unsupported type".
I like service and support team also.
I like service and support team also.. If any problem came team will guide immediately respond and give the clarity.. They give confidence and real time solove the issue and support to get on time visa.. Excellent atyls.. And iam happy with support form team member himsnshi good support
Excellent customer support when it mattered most
We initially had a difficult experience with Atlys. My friend booked her UK visa appointment through Atlys, and it took around a month to get an appointment (but that could be because our travel dates were 2 months away), whereas we managed to get our appointments within just 3 days by applying on our own. After completing her biometrics, she received a visa refusal about 3 weeks later, with 2–3 reasons that honestly didn't seem valid to us. The timing was especially stressful because our group trip was less than a week away, and we had already booked our flights and hotels. We went to the Atlys office to see if they could help, and this is where the experience completely changed. The Atlys team was incredibly welcoming and genuinely took ownership of the situation. We had a long discussion with them, and despite the fact that some of the initial issues could have been avoided if the application had been checked more carefully, they went above and beyond to help us find a solution. They immediately arranged a highest-priority appointment at their own cost, and my friend was able to get her visa within just 5 days. Given how stressful the situation was, this level of support made a huge difference. Mistakes can happen, but what really matters is how a company responds when things go wrong. The Atlys team could have simply pointed us elsewhere, but instead they took responsibility, acted quickly, and stayed committed to helping us until the issue was resolved. A special thanks to the Atlys team for the amazing customer support. They turned what was initially a very stressful situation into a positive experience, and we genuinely appreciate the effort they put in to help us. Highly appreciated! ⭐⭐⭐⭐⭐
Great App
I have always been anxious about my Visa And the constant back and forth with the Visa guys But this app is amazing Because of so easy this is i have already applied and planned 2 countries
Smooth China visa process
The platform is great for visa application I have applied for china visa the process is really smooth and clear it was a great interaction with umair he was really helpful to resolve my issues. thank u!
App crashes during data upload
During the review and testing of the latest version of the application, I identified a critical technical issue. The application unexpectedly closes or crashes when users upload data or proceed to the next step of any form. Kindly review & fix this issue.
Responsive service won me over
lacks attention to details (Initially I rated them 1 star for this) but I am changing this to 4 stars, just because of their focus towards improving, taking feedback positively and customer experience focus. based on the issue reported thier customer experience team immediately acted upon the issue and fixed it. Long way to go and you have won a customer just because of your postive attitude.
24x7 service
24x7 service. Was there anytime n everytime i need them for a question when in doubt. Very smooth very quick did my paperwork’s overnight and got my paperworks done in time. Now im waiting for my visa approval. If my visa gets approved it will be totally worth it.
Roseleen helped me to resolve my…
Roseleen helped me to resolve my Insurance issues. I was facing issues in downloading by Insurance jpg filed shared as it was showing an error message "unsupported type".
I like service and support team also.
I like service and support team also.. If any problem came team will guide immediately respond and give the clarity.. They give confidence and real time solove the issue and support to get on time visa.. Excellent atyls.. And iam happy with support form team member himsnshi good support
Excellent customer support when it mattered most
We initially had a difficult experience with Atlys. My friend booked her UK visa appointment through Atlys, and it took around a month to get an appointment (but that could be because our travel dates were 2 months away), whereas we managed to get our appointments within just 3 days by applying on our own. After completing her biometrics, she received a visa refusal about 3 weeks later, with 2–3 reasons that honestly didn't seem valid to us. The timing was especially stressful because our group trip was less than a week away, and we had already booked our flights and hotels. We went to the Atlys office to see if they could help, and this is where the experience completely changed. The Atlys team was incredibly welcoming and genuinely took ownership of the situation. We had a long discussion with them, and despite the fact that some of the initial issues could have been avoided if the application had been checked more carefully, they went above and beyond to help us find a solution. They immediately arranged a highest-priority appointment at their own cost, and my friend was able to get her visa within just 5 days. Given how stressful the situation was, this level of support made a huge difference. Mistakes can happen, but what really matters is how a company responds when things go wrong. The Atlys team could have simply pointed us elsewhere, but instead they took responsibility, acted quickly, and stayed committed to helping us until the issue was resolved. A special thanks to the Atlys team for the amazing customer support. They turned what was initially a very stressful situation into a positive experience, and we genuinely appreciate the effort they put in to help us. Highly appreciated! ⭐⭐⭐⭐⭐
Great App
I have always been anxious about my Visa And the constant back and forth with the Visa guys But this app is amazing Because of so easy this is i have already applied and planned 2 countries
Smooth China visa process
The platform is great for visa application I have applied for china visa the process is really smooth and clear it was a great interaction with umair he was really helpful to resolve my issues. thank u!
App crashes during data upload
During the review and testing of the latest version of the application, I identified a critical technical issue. The application unexpectedly closes or crashes when users upload data or proceed to the next step of any form. Kindly review & fix this issue.
Responsive service won me over
lacks attention to details (Initially I rated them 1 star for this) but I am changing this to 4 stars, just because of their focus towards improving, taking feedback positively and customer experience focus. based on the issue reported thier customer experience team immediately acted upon the issue and fixed it. Long way to go and you have won a customer just because of your postive attitude.
