We sent our in-house influencer, Deep Bhatia, to Vietnam on a travel research mission. This blog is based on his firsthand experience and brings you the most authentic tips and recommendations straight from the field.

Now here’s a country that breaks the mold of your typical Asian destination. Vietnam’s not just famous for its stunning landscape and unique culture. It gets way quirkier than that—we’re talking “egg” coffee, “cobra” wine, and even water puppetry. (We'll get into the details in time.)

In our previous blogs in this series, we covered our review of Vietnam Airlines, and our arrival guide to Hanoi’s Noi Bai International Airport.

This guide will equip you with the essentials of exploring Vietnam—what to do the moment you check into your hotel, handy Vietnamese phrases to get you through, where to get your SIM card and cash from, what cultural etiquettes to follow, and what apps to keep in handy as you explore the country.

Vietnam is a place that doesn’t just want to be “visited”; it wants to be experienced.

Here's how you can get your Vietnamese visa sorted quick and easy with atlys.

Settling into Your Hotel in Vietnam

Now that you’ve arrived at your hotel, let’s make sure you get settled into your hotel properly.

Step 1: Check-In

As you walk into the hotel, take a deep breath and soak in the ambiance—you're officially in Vietnam. Head over to the front desk with your booking confirmation and passport in hand.

The staff will likely ask for your passport for verification purposes, but don’t hesitate to remind them to return it once the check-in process is complete. Some hotels might also ask for your visa.

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Pro Tip: If you’ve arrived early and your room isn’t ready, many hotels in Vietnam offer early check-in or will gladly store your luggage until check-in time. This way, you can start exploring the city without dragging your suitcase along.

Step 2: Get Comfortable

Before you rush out to snag some phở, take a moment to unwind. Check out the amenities available to you, whether it’s a mini-fridge stocked with local snacks or a beautiful view of Hoan Kiem Lake. 

Familiarize yourself with the room's features, such as the air conditioning (essential in Vietnam’s humidity!), television, and Wi-Fi access. If you can’t seem to find the Wi-Fi password inside the room, call the front desk and ask for it.

Pro Tip: Many hotels in Vietnam offer free welcome drinks, so check if yours does. It’s a lovely way to kick off your stay and get a taste of local hospitality.

If you read your reviews before booking your hotel or happened to be plain lucky, you might get treated to views like this from your window:

Step 3: Familiarize Yourself with Your Surroundings

After you've settled in (and maybe taken a shower and a nap), it’s time to step out and explore your new neighborhood. Take note of the hotel’s location and nearby attractions. Vietnam is filled with charming streets, bustling markets, and tantalizing street food stalls. A short walk around the block will help you get your bearings and might even lead you to hidden gems.

Before you set out, grab your hotel’s business card from the reception desk just in case you forget your way and need help getting back. The business card contains the address and contact details of the hotel. You can show it to a local who can tell you the way back, or show it to a taxi driver in case your hotel isn't within walking distance.

Nearby Spots to Remember:

• Restaurants, Markets, and Street Food Stalls: Seek out local eateries where you can indulge in authentic Vietnamese cuisine. Ask the staff for their recommendations, as they often know the best local spots.

• Cafés: Hanoi is famous for its coffee culture. Find a nearby café to sip on some traditional Vietnamese coffee or a refreshing iced coffee with condensed milk.

• Transportation: Familiarize yourself with nearby bus stops and download ride-hailing apps—most importantly, Grab, to avoid overpriced taxis. We’re covering apps to download in detail towards the end of this blog. Transport options in Vietnam are diverse and full of nuances, so we're dedicating an entire blog to it in our Vietnam series.

• ATMs/Pharmacies/Grocery Stores: Keep note of these nearby amenities so you can stop by whenever the need arises. Popular ATMs include Vietcombank, Techcombank, or BIDV. Popular grocery chains include VinMart, Co.opmart, Big C, and Lotte Mart. As for pharmacies, Pharmacity is the largest pharmacy chain in Vietnam, with over 1,000 stores nationwide, while alternatives include Long Châu and Guardian.

Pro Tip: Chat with the hotel staff about their favorite local attractions. They often have insider tips and may share secret spots that aren’t mentioned in guidebooks.

Step 4: Set Up Your Base Camp

Make sure you have essential items ready for your adventures—comfortable shoes for walking, a power bank for your devices, sunscreen and a hat, mosquito repellant, and a reusable water bottle to stay hydrated while you navigate Vietnam’s lively streets.

What to Know Before You Step Outside in Vietnam

I. Get Your Local SIM / eSIM

You could be mapping out your next phở stop or trying to translate menu items (“bánh mì” and “bánh bao” can all sound similar when you’re hangry). But you can’t get far without a mobile data connection. If you didn’t snag an eSIM or get a SIM card at the airport, you can still grab one outside.

It’s recommended to stick to the major telecom providers in Vietnam as they offer the best coverage and help is readily available in case you get stuck:

• Viettel: The largest provider, known for extensive coverage and reliable service, especially in remote regions.

• Mobifone: Offers good speed and coverage, especially in urban areas.

• Vinaphone: Known for competitive pricing and good customer service.

Where to Get It

Look for official brand kiosks or stores to avoid issues with activation or service. You’ll find these kiosks in shopping malls, busy markets, and popular tourist spots. If you're unsure, just ask your hotel staff—they're likely to know the nearest available kiosks.

What You’ll Need

To buy a SIM card in Vietnam, keep your passport handy. Vietnamese law requires all SIM cards to be registered to a passport for security reasons. You’ll also be asked to fill out a simple registration form, which typically asks for:

• Your full name

• Passport number

• Nationality

• Address in Vietnam (if applicable)

• Contact number (if you have one)

The process usually takes just a few minutes. The staff will guide you through, and you’ll walk away with a working SIM card in no time. Most providers offer a range of plans tailored to different needs. Here’s a breakdown of what to expect:

Validity: Plans generally range from 7 days to 30 days, with some providers offering longer options.

Data Packages: Prices typically start at around 100,000 VND ($4) for basic packages, which include:

• 3-5 GB of data for social media, navigation, and messaging.

• Higher tiers can offer up to 20 GB or more for around 300,000 VND ($12).

Voice Calls: Basic packages often do not include voice call minutes, but you can usually find add-ons for domestic calls if needed. International calling may require additional credit—check with the provider for accurate details.

Speed and Performance

• Network Speed: You can expect decent 4G LTE speeds in most urban areas, averaging around 10-30 Mbps, which is sufficient for browsing, social media, and video streaming. Rural areas might experience slower speeds or weaker signals.

• Coverage Across Vietnam: All providers ensure widespread coverage, but be prepared for some network drops in very remote areas or mountainous regions.

Alternative: Get a Convenient eSIM Instead

If your device supports eSIM technology, you can opt for a digital SIM (eSIM) from the very same providers. This means no physical card, and you can activate it online before your trip. With an eSIM, you can enjoy seamless connectivity right from the get-go, provided it's compatible with your phone.

II. Language Basics

Vietnamese can be a bit of a tongue twister for newcomers, but learning a few phrases can go a long way in making it easier to get around. Vietnamese is a tonal language, meaning a word can mean five different things depending on how you say it. If you’re unsure how to pronounce something, use Google translate’s voice feature or even better, ask a local.

Here are some basics to get you started:

• "Xin chào" – (sin chow) – Hello

• "Cảm ơn" – (kahm uhn) – Thank you

• "Có" – (koh) – Yes

• "Không" – (khong) – No

• "Xin lỗi" – (sin loy) – Excuse me / Sorry

• "Ở đâu?" – (uh dow) – Where? (e.g., "Nhà vệ sinh ở đâu?" – Where is the bathroom?)

• "Bạn nói tiếng Anh không?" – (ban noy tee-eng ahn khong) – Do you speak English?

• "Xin lỗi, tôi không nói tiếng Việt" – (sin loy, toy khong noy tee-eng viet) – Sorry, I don't speak Vietnamese

Pro Tip: Make an effort to learn at least a few phrases before you go — you’ll be surprised at how much locals appreciate it, even if it’s just a word or two!

III. Cultural Etiquettes in Vietnam

1. Greetings

In Vietnam, greetings can vary based on the formality of the situation. In formal settings or when greeting elders, a slight bow is appropriate. Handshakes are also common, especially in urban areas or business environments, but they should be gentle, and it’s polite to bow slightly when shaking hands with elders.

The use of titles like "Ông" (Mr.) or "Bà" (Mrs.) before first names is a sign of respect​.

2. Dress Code

Modesty is highly valued, especially when visiting temples or religious sites. It’s respectful to cover shoulders and knees, and always remove shoes before entering homes or temples. Wearing revealing clothing is considered inappropriate in both religious and rural areas​.

3. Dining Etiquette

In Vietnam, meals are often served family-style, and it's customary to wait for the host to indicate seating. Chopsticks should never be left upright in rice, as this resembles funeral offerings. When sharing food, always use the communal serving utensils provided, rather than personal chopsticks​.

4. Public Behavior

Loud conversations and public displays of affection like kissing are frowned upon, though holding hands is generally acceptable. Be respectful when you come across unique artifacts—for example, cobras preserved in bottles of wine. While it might spark your amusement, refrain from mocking these cultural items.

5. Etiquette at Homes and Temples

Taking off your shoes is a must before entering a Vietnamese home or temple—it’s a sign of respect. If you’re invited to join in any rituals or ceremonies, such as making offerings at a temple, do so with respect and follow the lead of your hosts and observe the customs they practice.

6. Tipping & Bargaining

While tipping isn’t mandatory in Vietnam, leaving a small amount (about 10%) in restaurants for good service is appreciated. And when you’re at markets, haggling is part of the experience. Start your offers at around 50% of the initial asking price, but keep the tone friendly and light-hearted.

7. Photography

Ask for permission. Always check with people before snapping their photo. Avoid snapping pictures in sacred areas, such as temples and shrines, unless there's a clear indication that it's allowed. Look for signs or ask locals if you’re unsure.

8. Gift-Giving

If you're invited to someone's home, it's customary to bring a small gift. Fresh fruit or sweets are excellent choices and show appreciation for the hospitality. Avoid white flowers as they symbolize funerals in Vietnam. Stick to colorful blooms, handicrafts, or fruits.

9. Regional Differences

Be mindful of local customs—Vietnam is a tapestry of diverse cultures. People in the north, like Hanoi, tend to be more reserved, while those in the south, such as in Ho Chi Minh City, are often more outgoing. Adjust your approach based on the region—what worked for you in Ho Chi Minh City might not fly in Hanoi.

IV. Safety Tips

Vietnam is generally a safe haven for travellers, but it’s wise to stay vigilant:

• Stay Aware: Petty theft can occur in crowded places, particularly in tourist hotspots. Keep your belongings secure in a safe back at your hotel, and avoid flaunting expensive items like your fancy new camera or designer handbag in crowded areas.

• Transportation Safety: Only use licensed taxis or reputable ride-hailing apps. Motorbikes are common in Vietnam and if you’re renting one, ensure you have a valid license, remember to wear a helmet and familiarize yourself with local traffic rules. Traffic in Vietnam can be chaotic during peak hours, so stay sharp and focused!

Pro Tip: Keep a photocopy of your passport and visa in a separate place from the originals, just in case of loss or theft. Losing your passport can be a headache, but at least you’ll have backup.

Emergency Contacts: Familiarize yourself with local emergency numbers. 

• For police assistance, dial 113

• For fire emergencies, call 114

• For ambulance services, dial 115

Essential Apps to Download

Navigating Hanoi’s public transport system is a breeze when you have the right tools at your fingertips. Here’s what you’ll need:

1. Grab – Your Lifeline for Rides and Food

Why You Need It: Vietnam’s streets are wild. Motorbikes weave in and out like they're playing some chaotic symphony, and if you’re not up for jumping into that traffic on a rented bike, Grab is your best bet. It’s South East Asia’s version of Uber, but with more options. You can book cars, motorbikes (for faster, cheaper rides), and even food delivery.

• Cash or Card: Grab lets you pay in cash or link a card, but many locals prefer cash, so always have some handy. Always confirm the fare upfront when using cash, and if you're paying with a card, ensure your connection is strong.

• Food delivery on Grab is top-notch, with access to all the best local eats. Perfect for when you’re not in the mood to face the heat or rain.

• Safe Rides: If it’s your first time riding on a motorbike, don’t panic! Drivers are used to the crazy traffic. Just wear your helmet, hold on tight, and let them do their thing.

2. Google Translate – Your Instant Vietnamese Tutor

Why You Need It: Vietnamese is a tonal language, meaning a word can mean five different things depending on how you say it. Ordering food, asking for directions, or bargaining can quickly become awkward without this app.

• Use the voice feature when ordering food or asking questions. It's more effective than just typing words (and gives you fewer funny looks).

• The camera translation is brilliant for menus or signs. You just point your camera at something written in Vietnamese, and it translates right on the screen. This saves you from accidentally ordering snake soup when all you wanted was spring rolls.

3. Maps.me – Offline Maps for Every Hidden Alley

Why You Need It: Vietnam’s puzzling alleys and tucked-away gems won’t always show up accurately on Google Maps. Maps.me gives you detailed offline maps—a must if you’re heading off the grid or trekking in rural areas where Wi-Fi is spotty.

• Download maps for specific regions (Hanoi, Ho Chi Minh, Sapa) before your trip so you won’t be scrambling when you’re without data.

• It’s perfect for hiking trails or exploring rural areas like Ninh Binh or Sapa where GPS can get sketchy, but Maps.me keeps you on track.

4. ShopeeFood (Formerly called ‘Foody’) – Your Local Food Guide

Why You Need It: Vietnamese food is legendary, but let’s face it—not all phở is created equal. ShopeeFood is like Yelp, but for Vietnam. It has reviews of street food stalls, restaurants, cafés, and hidden gems written by locals. If you want the real phở experience, this app will steer you toward the best joints, so you can skip the watered-down tourist traps.

• Search for places with good local reviews, not just those highly rated by tourists. Locals know where the real flavors are.

• Many places on ShopeeFood have delivery options, so you can get that bánh mì delivered right to your hotel.

• Use ShopeeFood discount codes for a bit of savings, especially in pricier, tourist-heavy areas like District 1 in Ho Chi Minh City.

5. Zalo – Vietnam’s Top Messaging App

Why You Need It: If you want to connect with locals, make friends, or communicate with hotels or tour operators, Zalo is essential. It’s Vietnam’s go-to messaging app, and some businesses even prefer it over email or WhatsApp.

• You might need Zalo for quick bookings or direct communication with local guides, drivers, or Airbnb hosts.

• It’s perfect for making local friends or networking on the go, and businesses sometimes respond faster here than through email or phone.

6. AirVisual – Your Air Quality Alarm

Why You Need It: Vietnam’s air pollution levels can spike, especially in Hanoi and Ho Chi Minh City. You don’t want to spend a day exploring only to find out you’ve been breathing in a heavy dose of smog. AirVisual tracks the real-time air quality index (AQI), helping you decide if it’s a good day to roam or if you’re better off chilling inside with a coffee.

• Monitor daily AQI readings before heading out, especially if you’re sensitive to air pollution or have asthma.

• It can also suggest health recommendations, like wearing a mask or limiting outdoor activities when air quality dips.

• The app gives you an hour-by-hour forecast, so you can plan your day accordingly.

7. Currency Converter Plus – Master the Vietnamese Dong

Why You Need It: Vietnam’s currency, the dong (VND), comes in sky-high denominations (like 500,000 VND banknotes). It’s easy to get overwhelmed by the zeros, and you don’t want to overpay for a taxi ride or souvenir because you can’t do quick math. Currency Converter Plus gives you live conversion rates and helps you avoid rookie mistakes.

• Keep the app handy when you’re at ATMs, or at markets making large purchases. It ensures you're on top of exchange rates and won’t get confused by all those zeros.

8. Vietnammm – Your Local Food Delivery Hero

Why You Need It: After a long day of sightseeing, sometimes you just want to kick back and have a meal delivered. Vietnammm offers delivery from both street food stalls and upscale restaurants. You can explore the real Vietnamese food scene without leaving your hotel.

• Perfect for late-night cravings or rainy days when you don’t feel like going out. Many street food joints also offer delivery.

Try local dishes like bánh mì, phở, or bún chả that you won’t see on GrabFood or other delivery apps.

Embrace the Spirit of Adventure in Vietnam

Vietnam really isn’t about checking off tourist attractions or filling your shopping bags. There’s an entire culture to soak up, a community of locals to get to know, and centuries of stories to hear. 

You could find yourself floating along with the locals in Halong Bay’s floating villages or taking a fun cooking class with a local family in Hoi An. (Or even cursing a cab driver who just scammed you into paying triple the usual fare.) But what you’ll definitely find yourself doing is creating stories to tell.

Last but not the least, leave some space in your travel itinerary for a bit of spontaneity. The best adventures, as they often do, happen when you least expect them.